|   NEWS

NEWS

CRM programs run the gamut

There are dozens and dozens—maybe hundreds—of Customer Relationship Management (CRM) software programs on the market. And it seems that most are difficult to use. In terms of navigating the programs, many CRM packages seem to be rated along an arc of complexity, from user-unfriendly to totally impossible to use. One well-known program, Salesforce, is often [...]

By |2016-02-01T08:07:47-06:00February 1, 2016|

Out of this world

Anderson in the “White Room” on launch pad 39A during a cargo inspection of hardware carried by the Space Shuttle Orbiter, Atlantis, for STS-117 launched on June 8, 2007. Cargo included S3/S4 Truss elements bound for the International Space Station. Aerospace Fabrication & Materials continues to provide cargo MLI for resupply missions to the [...]

By |2016-02-01T00:00:37-06:00February 1, 2016|

When employees leave: fact finding

Mine the hidden resources of departing employees with a thoughtful exit interview. When it’s time to hire that new employee, you pull out all the stops: a complete review of duties and responsibilities, a tightly crafted list of desired skills and careful interviews. You make the hire—and hope that you’ve made the right choice. Now [...]

By |2016-02-01T00:00:24-06:00February 1, 2016|

Person to person

A Chinese monk checks his smartphone between Buddhist services at the Yuanjin Buddhist Temple, Zhujiajiao, Shanghai. Photo: Dr. James Chan Meeting face-to-face with overseas customers brings a wealth of benefits. I’ve been traveling to Asia, including China, since 1981, promoting U.S. products for more than 100 firms. One vitally important lesson I’ve learned [...]

By |2016-02-01T00:00:09-06:00February 1, 2016|

Keep moving

Multiple layers of Sefar Architecture’s TENARA Fabric 4T4OHF in a star pattern were installed around the center cone of each of these 12 light canopies at the St. George Staten Island Ferry Terminal, completely transforming them. Paired with a new lighting system, the fabric provides an elegant yet enduring solution for the once-obsolete canopies.Photo: [...]

By |2016-01-01T00:00:47-06:00January 1, 2016|

Payroll perils

The Internal Revenue Service may be relentless about collecting income taxes, but mistakes in withholding and paying payroll taxes to the IRS can mean real trouble for a business. The Internal Revenue Service (IRS) can be tough on collecting income taxes, but mistakes in withholding and paying over-withheld payroll taxes can be even more painful, [...]

By |2016-01-01T00:00:20-06:00January 1, 2016|

Back to shore

Photos by Chris Schneider Jeff Schmitt balances the reality of off-shore manufacturing with how to bring production back to the U.S. "At the end of the day we’ve got to figure out ways to be competitive,” says Jeff Schmitt, senior vice president of operations for The Coleman Company Inc., Golden, Colo. “As the [...]

By |2016-01-01T00:00:19-06:00January 1, 2016|

Tapping into innovation

Founded in 1892, Anchor Industries Inc. started out as a small riverboat supply house located on the Ohio River, says Mike Fuerstenau, director of marketing and product management for the Evansville, Ind.-based company. Although company innovations are often sparked by customer demand, employees have also made significant contributions. Innovation doesn’t always come easily, [...]

By |2015-12-14T08:00:21-06:00December 14, 2015|

A six-letter word

Fabricators take a dim view of extending credit to customers … sort of. On the surface, it seems like a slam-dunk decision for a shop not to extend credit. “Let’s see, when you write off thousands and thousands of dollars—maybe even $100,000 over the 30-year life of the company—you start to think about giving anybody [...]

By |2015-12-01T00:00:59-06:00December 1, 2015|

Charting a course

Incoming ATA board chair Katie Bradford takes the helm, using business expertise and networking know-how to lead the association. "I believe good leadership encourages participation and embraces differences,” says Katie Bradford, MFC, IFM, incoming chair of the Advanced Textiles Association (ATA) and owner and president of Custom Marine Canvas, Noank, Conn. “ATA membership is made [...]

By |2015-12-01T00:00:26-06:00December 1, 2015|
Go to Top