Global Imaging of Louisville, Colo., has recently added to its technical support team, appointing David Dawson as technical services manager and Leslie Herrmann as workflow studio production and application specialist.

• Dawson will oversee customer support and strategic training to ensure professional installation and trouble-shooting. He has experience as a technical support and customer service manager and call center director in various IT and software companies in Colorado.
• Herrmann will be responsible for equipment maintenance, sample production and on-site sales of Global’s Workflow Studio demonstration facility. She holds a B.A. degree in graphic communication, has operated and maintained printing equipment at printing companies and has experience operating large presses.