The Frost & Sullivan 2009 Best Practices Award for Customer Value Leadership goes to Agion Technologies Inc., Wakefield, Mass., for its work with customers of its silver-based antimicrobial solutions. The award is given each year to a company giving its customers the highest ratio of value to cost. Frost & Sullivan, a business research and consulting firm, conducted global research on the antimicrobial industry to determine the winner. Agion excels in customizing antimicrobial solutions and finding innovative applications for its products.